Return & Refund Policy
We care about your satisfaction. Here’s how returns and refunds work at [Company Name].
1) Eligibility for Returns
Products are eligible for return if they meet the following conditions:
- Item is unused, undamaged, and in original packaging.
- Return request is raised within [7/14/30] days of delivery.
- Proof of purchase (invoice/receipt) is provided.
2) Non-Returnable Items
The following items cannot be returned:
- Customized or made-to-order furniture.
- Clearance or sale items marked as “Final Sale”.
- Products damaged due to misuse, improper handling, or self-assembly errors.
- Gift cards or vouchers.
3) Return Process
To initiate a return:
- Contact our support team at email@example.com or call +91 XXXXX XXXXX.
- Provide order details and reason for return.
- Our logistics team will schedule a pickup (where applicable).
- Item will be inspected upon receipt before approval.
4) Refunds
Once your return is approved:
- Refunds will be initiated to your original payment method within 7–10 business days.
- Shipping/handling charges (if any) are usually non-refundable unless the return is due to our error.
- For COD orders, refunds will be issued via bank transfer after confirmation.
5) Exchanges
We allow product exchanges if the item delivered is defective, damaged in transit, or incorrect. Exchanges are subject to stock availability.
6) Contact Us
If you have any questions about our Return & Refund Policy, please reach out:
[Company Name]
Email: email@example.com
Phone: +91 XXXXX XXXXX
Address: [Your Address Here]
© [Company Name]. All rights reserved.
